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Our Care Journeys

Practical, nonclinical support and guidance before, during, and immediately after death.

Planning Journey

Create clarity before decisions become urgent.

Whether you’re planning ahead or responding to a new diagnosis, the Planning Journey helps you and your family identify priorities, understand available options, and make informed decisions before circumstances become urgent.
 

Ideal For
 

  • Planning ahead before a crisis

  • Responding to a new or changing diagnosis

  • Starting family conversations about wishes and priorities

  • Creating a practical, personalized roadmap

 

Your Planning Session Includes
 

  • A 90-minute private planning session

  • Review of your concerns, priorities, and immediate decisions

  • Guidance on available nonclinical resources and options

  • A written summary of practical next steps

  • One follow-up email within seven days

$395

Every Care Journey begins with a conversation to ensure it's the right fit for your family's needs.

Care Journey

Steady guidance when care becomes complex.

When serious illness, hospice care, or an approaching death creates uncertainty, the Care Journey provides practical guidance to help families understand their options, coordinate next steps, and move forward together.
 

Ideal For
 

  • Serious illness or progressive disease

  • Hospice or palliative care

  • Families coordinating care and responsibilities

  • An approaching death requiring practical preparation

 

Your Family Transition Support Includes
 

  • An initial two-hour family assessment

  • Up to three scheduled family or planning meetings

  • Help defining family roles, priorities, and next steps

  • Guidance navigating nonclinical resources and providers

  • Practical preparation for vigil and after-death needs

  • A written family action plan

  • Up to 12 total hours of professional support

  • Up to one hour of phone and email communication

  • Support provided over a 30-day period

$1,650

Every Care Journey begins with a conversation to ensure it's the right fit for your family's needs.

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Transition Journey

Practical guidance in the first days after a death.

After a death, the Transition Journey provides calm, practical guidance to help families follow their plans, coordinate immediate next steps, and understand what needs attention in the days ahead.
 

Ideal For
 

  • The first days following a death

  • Families unsure what needs attention next

  • Coordinating immediate responsibilities

  • Bringing family members together around a clear plan

 

Your Immediate After-Death Support Includes
 

  • Up to six hours of support within the first 72 hours

  • Help following the family’s existing plan

  • Coordination with the selected funeral home or cremation provider

  • Organization of family notifications and immediate responsibilities

  • Obituary information gathering

  • A practical checklist for the days ahead

  • Resource navigation and ongoing support

$1,050

Every Care Journey begins with a conversation to ensure it's the right fit for your family's needs.

Vigil Support

Additional Support Options

When bedside presence is needed, ORDELAS can arrange calm, nonclinical support through qualified independent vigil and end-of-life doula professionals. We coordinate provider selection, scheduling, and the family’s requested vigil plan so families do not have to manage these arrangements alone. Coverage is provided in scheduled blocks and remains subject to provider 
availability.

Vigil support does not include medical care, personal care, medication assistance, or continuous bedside coverage until death.

Additional Support Hours

When needs extend beyond the time included in a selected support option, additional professional support may be arranged at $150 per hour, subject to availability and approval in advance.

What Every Family Should Know

Clear expectations from the beginning

ORDELAS provides practical, nonclinical guidance and coordination for individuals and families before, during, and immediately after a death. We help families organize decisions, communicate clearly, understand available resources, and coordinate next steps.
 

  • Support is limited to the meetings, hours, and communication included in the selected option.

  • ORDELAS does not provide medical care, legal advice, mental-health treatment, personal care, or funeral-director services.

  • Evening, weekend, urgent, vigil, and immediate after-death support are subject to availability.

  • Third-party expenses are not included.

  • Additional work is discussed and approved before charges are incurred.

  • Travel availability and any related charges are confirmed before engagement.

Payment & Scheduling

Clear terms before support begins

  • The Planning Session is paid in full when scheduled.

  • Family Transition Support may be paid in full or 50% at engagement and 50% on Day 7.

  • Immediate After-Death Support is paid in full when confirmed.

  • Additional support hours must be approved and paid for in advance.

  • Third-party expenses are paid separately by the client.

  • ORDELAS will not charge additional professional fees without the client’s approval.

Questions We Often Hear

What does ORDELAS support look like?

ORDELAS provides practical, nonclinical guidance tailored to your family’s circumstances. Depending on the support option selected, this may include planning sessions, family coordination, resource navigation, written action plans, and immediate after-death guidance. Each option clearly identifies what is included, the time available, and the applicable cost before support begins.

Who can benefit from ORDELAS support?

ORDELAS supports individuals and families planning ahead, facing serious illness or hospice care, preparing for an approaching death, or managing the first days after a loss. Support is especially useful when responsibilities feel unclear, decisions are becoming urgent, or family members need a practical plan.

When is the right time to begin?

You do not need to wait for a crisis. Beginning early allows more time to clarify wishes, organize information, involve family members, and consider available options. ORDELAS can also step in when circumstances change quickly or immediate guidance is needed, subject to availability.

How does ORDELAS work with hospice and funeral homes?

ORDELAS complements—not replaces—licensed professionals. We help families prepare questions, organize information, communicate priorities, and coordinate practical next steps with hospice teams, healthcare providers, funeral homes, cremation providers, attorneys, and other professionals selected by the family.

How do I begin my family's journey?

Start with a complimentary conversation. We will listen to what is happening, explain the available support options, and determine whether ORDELAS is the right fit. You will know the scope, cost, and next steps before making a commitment.

Every family's journey begins with a conversation.

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